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Web app usage tips

To get the most out of our application, here are some general tips and best practices that can improve your experience:

1. Keep your browser updated​

Using the latest version of your browser ensures you benefit from security updates, performance improvements, and compatibility with the latest web standards. Chrome and Firefox update automatically, so restarting the browser periodically helps apply these updates.

2. Clear browser cache regularly​

Cached files can sometimes cause display or functionality issues as our app updates. If you encounter problems, clearing the browser cache is often a quick way to resolve them. (Settings > Privacy and Security > Clear Browsing Data).

3. Enable JavaScript and cookies​

Our app relies on JavaScript and cookies to function correctly. Ensure these are enabled in your browser settings for full functionality.

4. Disable unnecessary browser extensions​

Some browser extensions can interfere with web applications by blocking certain scripts or content. If you encounter issues, try disabling extensions one by one to identify any that may be causing conflicts.

5. Use a stable internet connection​

A reliable internet connection is essential for a smooth experience. If possible, use a wired connection or strong Wi-Fi signal to minimize interruptions and avoid delays.

6. Close unnecessary tabs​

Running too many open tabs can consume system resources and impact the performance of our app. To keep the app running smoothly, close any tabs you’re not using, especially if they’re running other resource-intensive web applications.

7. Restart your browser and device regularly​

Periodically restarting your browser or device can free up memory, apply updates, and resolve minor issues that may affect performance.

8. Adjust browser settings if experiencing slow performance​

In case of lag, you may adjust your browser’s hardware acceleration settings (Settings > System > Enable/Disable Hardware Acceleration) as it can sometimes improve performance, depending on your device.

9. Report issues promptly​

If you encounter a problem that persists after trying the tips above, please reach out to our support team with details about the issue (see the Need help? section for more information). Reporting issues promptly helps us improve the app and support experience for all users.

References​

For more details on these best practices, you can explore the following resources:

  1. Google Chrome Help: Update Google Chrome

    Guidelines on keeping Chrome updated to ensure the latest security and performance improvements.

  2. Mozilla Support: Firefox Support

    Firefox’s support page offers detailed instructions on updating, troubleshooting, and optimizing browser settings.

  3. Clearing Cache and Cookies

  4. Using Browser Extensions Safely

    Guidance on managing extensions to avoid conflicts with web applications.

  5. Improving Browser Performance

    Tips directly from browser support pages to improve performance, including adjusting settings and managing system resources.